Privacy Policy

Last Updated: February 2026

At Loyalty Plumbing LLC, available at loyaltyplumbingllc.net, we prioritize the privacy of our visitors. This policy outlines the types of information we collect and how we use it to provide top-tier plumbing services.

1. Information We Collect

We collect personal information you voluntarily provide through our website or Meta Lead Forms, including:

  • Name, Email, and Phone Number.
  • Service Address or Zip Code.
  • Details regarding your plumbing or remodeling needs.

2. How We Use Your Data

We use your data to:

  • Schedule and provide plumbing services.
  • Communicate via calls or texts regarding your appointments.
  • Send promotional offers, like our $79 Drain Special.
  • Optimize our local advertising on Meta (Facebook/Instagram).

3. Cookies and Tracking

We use the Meta Pixel and standard cookies to track website interactions. This helps us ensure our ads reach homeowners in our local service area who actually need plumbing help.

4. Data Sharing

We do not sell your data. Information is only shared with trusted partners like ServiceTitan for scheduling and Meta for lead generation tracking.

5. Contact Us

If you have questions about your data or wish to request its removal, please contact us through the information provided on our website.

6. SMS Disclosure & Privacy Policy

Loyalty Plumbing LLC is committed to protecting your privacy. This section outlines our practices regarding mobile messaging and data.

Information Collection: We collect your phone number only when you voluntarily provide it to us through our website contact forms, Google Local Services ads, or via our AI phone assistant for the purpose of receiving service updates and scheduling.

Use of Information: Your mobile number will be used solely to communicate with you regarding your inquiries, service appointments, and technician arrival updates.

No Third-Party Sharing: No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Opt-Out: You can cancel the SMS service at any time. Just text "STOP" to our number. After you send the SMS message "STOP" to us, we will send you an SMS message to confirm that you have been unsubscribed.